In preparation for the referendum regarding how PEO’s President should be chosen, the January/February 2012 issue of Engineering Dimensions contains two [Viewpoint] articles, one on each side of the question:
(a) PEO Council appoints the President from among its elected members (the proposed new approach); or
(b) PEO members at large, voting in the annual Council elections, elect a President-elect who automatically becomes President the following year (the status quo).
I find that neither article does justice to the subject of how these two alternative approaches serve PEO’s leadership and governance.
The first article by Past President Diane Freeman and LGA Councillor Chris Roney advocating the proposed new approach starts out by asserting that
“We, the engineers of Ontario have a serious problem: our current system of electing the president has, far too frequently, resulted in presidents who were ineffective, ill-prepared, out-of-touch, or ill-informed.”
Besides tarring PEO’s past Presidents with a pretty wide brush, this statement begs the question: “Against what standard are we evaluating our [past] Presidents?” Ineffective, ill-prepared, out-of-touch, and ill-informed are somewhat subjective assessments, which could be applied by some to any of us (past Presidents), including the author.
It might be fairer and more defensible to say that some Presidents have not enjoyed the confidence and support of Council to the extent that they (and their Council colleagues) would have liked. It is fairly easy to determine to which individuals this assessment applies, based on their own remarks at the end of their Presidencies.
Councillors may well be in the best position to judge the effectiveness of a President’s leadership, since he/she is their immediate “team leader”. But Council has no defined criteria or process for assessing PEO’s leaders, or for providing feedback to them in that regard. Moreover, the “job description” for the President in terms of roles, responsibilities, authorities, and limitations is woefully inadequate – which makes it subject to widely varying interpretation from one President to the next. Given this fact, I have trouble accepting that a President chosen by Council will be necessarily more effective than one chosen by the members, especially given that the pool from which he/she is drawn could be much smaller under the proposed new scheme.
The second article by President-Elect Denis Dixon and Councillor-at-Large Dr. Roydon Fraser advocating the status quo asserts that
“Members of a mature, self-regulated profession are capable of electing their own president” as they have done historically, and that this model is more democratic, and more in keeping with the concept of a self-governing profession.
It does not address the matters of some presidents not enjoying the confidence of Council, or the lack of consensus regarding the roles, responsibilities, authorities, limitations, and expectations of the President. And it does not admit the possibility of any improvement to the current nomination and election process.
Choosing Better Presidents
Presumably the drive to change how PEO’s President is chosen is the desire to choose better, more suitable, individuals for that office. This begs the question: “What makes one individual more suitable than another to be President?”, or “What criteria are we using to evaluate candidates for President?” Neither article provides an answer to this fundamental question.
Such criteria are a necessary condition for any selection to be meaningful. But I believe the profession as a whole ought to define them and assess candidates against them, not delegate that job to 29 Councillors – a significant number of whom are appointed, not elected.
At the risk of getting the horse (selection criteria) before the cart (the job description – which we’ll get to shortly), let me go out on a limb and suggest some selection criteria:
Ø Broad understanding of PEO’s mandate and core business (domain knowledge)
So far as I’m concerned this is a requirement for any Councillor. It is impossible to make good business decisions if you don’t understand what business you’re in. In my opinion, much of the current disunity within our profession’s leadership stems from fundamental disagreement about roles and mandates of the organizations themselves, never mind their leaders. Many of the matters before Council such as changes to licensure, the Certificate of Authorization, and complaints and discipline are inherently complex; so it is essential that Councillors have in-depth understanding of PEO’s core regulatory functions. Many do not! PEO’s President must know what he/she is talking about when it comes to professional affairs. That includes thorough familiarity with PEO’s enabling legislation and rules of procedure.
Ø Commitment to PEO’s core values
PEO’s core values are accountability, respect, integrity, professionalism, and teamwork.
PEO’s President ought to demonstrate these core values consistently in his/her treatment of others. Among other things, that means no end runs, no passing the buck, no “dissing” one’s colleagues, and no emulating the “Lone Ranger”.
Ø Demonstrated leadership skills
I’m not referring here to management skills, or technical skills, or depth of life experiences; I’m referring to leadership in the context of modern organizational psychology – the ability to: develop a shared vision; motivate and enlist the support of others; resolve conflicts within the team; hold oneself and others accountable for results.
Ø Availability and commitment of time
The consensus among those who have done it seems to be that being PEO President is roughly a half-time job. That may seem excessive, but leading PEO’s substantial volunteer base requires significant face time, without which disconnects and disagreements can arise quickly. So we need to ensure that prospective candidates for President have the time available and are willing to spend it as necessary to do a credible job.
Ø Vision
PEO’s President should have a clear vision of where the organization needs to go, and should be prepared to sell it to Council and to the rest of the volunteer leadership. He /she should be able to communicate that vision with clarity and passion, thereby engaging the rest of the leadership base and the membership at large.
Ø Emotional Intelligence
Emotional intelligence (that’s EQ, not IQ) is a requisite for any effective leader. As I’ve already suggested, the ability to work effectively with others (as opposed to instructing them or managing them) is essential in a President; so self-awareness and awareness of others and one’s effect on them are important attributes, as are empathy and humility.
Most of these criteria are applicable to any leadership position. And the list could go on. But to validate it, I challenge you to think of any PEO President (or any leader, for that matter) with whom you have been dissatisfied and evaluate that individual against the criteria listed. I’m confident you will be able to identify their real shortcomings. And that moves the discussion from general dislike / disrespect of a particular leader to demonstrable strengths and weaknesses.
Regardless of who chooses the President, the process won’t produce the desired results reliably unless there is consensus around the selection criteria and some effective way to measure candidates against them. It shouldn’t be a popularity contest!
So What Does The PEO President Do, Anyway ?
Opinions on this subject range all the way from
- he/she is simply a figurehead who shows up for photo ops and is centre stage during public meetings and ceremonies, to
- he/she runs the Association, setting its agenda and directing both staff and volunteers.
Council’s attempts in recent years to clarify the role of the President in response to their dissatisfaction with the actions of some Presidents have not resolved this confusion. Part of the problem is that most Councillors – never mind most PEO members – have little idea of the role the President actually plays. To compound that problem, the role changes from President to President in response to their individual beliefs concerning their role, and their availability of time and energy to carry it out.
Once again, I believe we need to get consensus on this as an organization if we have any hope of achieving greater consistency in the performance of our Presidents against expectations. In effect, we need a job description for the PEO President, so candidates applying for that job know what is expected of them, and electors know what competencies to look for in those candidates.
Here’s my take on this.
Ø The President leads Council in setting its decision-making agenda, and managing its work plan.
Council’s business agenda can be roughly divided into two categories:
- Routine business that occurs every year, generally at a predictable time, such as approval of next year’s budget, review of the CEO/Registrar’s performance, consideration of items raised by members at the AGM, appointments to committees, approval of election procedures, and so on;
- “Change” items, such as reports from committees and task forces, regulation and by-law changes, legal actions, and other emergent issues requiring Council decisions.
The agenda of any given Council meeting ought therefore to be more predictable. Every effort should be made to avoid “surprises” that require “snap” decisions, since such items can create discomfort for Councillors, and often result in what are eventually considered to have been poor decisions.
Council also needs help in tracking and progressing major initiatives, such as governance changes and changes to core business processes like licensure and discipline, through multiple stages and multiple meetings. To me, this is an important role for the President which, if carried out diligently and respectfully, can help to avoid what I refer to as “abuse of Council”.
The President should ensure that Council decision making takes place in an environment in which the following criteria are met before any substantive decision is taken:
- Councillors have had an opportunity to familiarize themselves with the issues to the extent necessary to have comfort in their decision-making;
- Councillors have had an opportunity to influence others and be influenced by others, preferably in informal discussion outside the rules of procedure (e.g., in plenary session or committee of the whole);
- Councillors have before them the results of proper peer review of the recommendations before them for decision.
In carrying out this agenda leadership role, the President is expected to work closely with the Executive Leadership Team (see below), and can delegate responsibility for “championing” major change issues through the Council approval process to other volunteer leaders on Council, committees, or task forces. But in the end, to be successful, he/she must ensure that these responsibilities are carried out faithfully and responsibly. After all, the President is ultimately both the leader and the servant of Council.
Ø The President is the [outward] face of the Association.
The President has an important role as the chief representative of the Association in its dealings with its major stakeholders, which include governments, other engineering and related organizations, members of PEO’s leadership base, members of the profession at large, and the public. Once again, it is possible for him/her to delegate participation in external meetings to other officers and senior leaders of the Association. But the President is expected to set the tone of PEO’s relationship with its stakeholders in a manner consistent with PEO’s core values and Council’s direction, and to ensure that others engaged in speaking for the Association understand and respect that tone and direction.
I see the President as the main custodian of PEO’s critical stakeholder relationships. He/she must be prepared to intervene personally and provide leadership whenever there is tension or [potential] conflict among PEO leaders or between PEO and its “sister” organizations like OSPE, CEO, Engineers Canada, OACETT, OBOA, etc.
There is also an expectation on the part of members, and particularly of chapter leaders, that the President will interact with them both to help them understand the issues Council is dealing with, and to solicit their views on those issues. Printed and electronic communication vehicles can help in this exchange, but there is no escaping the need for significant amounts of “face time”.
It is important to note that this is not the role of the CEO/Registrar, who should remain in the background and refrain from comment on the Association’s direction or agenda (and especially from asserting his/her own views or agenda).
Ø The President is the leader of the Executive Leadership Team.
While the President is not expected to be directly involved in PEO operations, he/she is often called upon to advise and work with senior staff on operational matters that arise where there is no clear Council policy direction. Such matters may well end up on Council’s docket for discussion and direction, but sometimes executive decisions must be taken before there as an opportunity for broader discussion.
The office of the President is also an independent (of the CEO/Registrar) conduit between the volunteer organization and the staff organization for information necessary for the former to have confidence in latter. I mention this because disconnects between the volunteer leadership base and staff arise easily and can have a toxic effect on the entire organization.
PEO’s Chief Executive Officer and Registrar is Council’s employee (currently its only employee), and does not report directly to the President or to any other Officer or Councillor. However, it is obviously very important that the President and the CEO/Registrar have an effective working relationship, and that the bounds of that relationship and the roles, responsibilities, authorities, and limitations or each office be clearly defined and accepted by both.
In an effort to address this fundamental governance requirement, Council in 2006 approved executive limitations for the CEO/Registrar, which in turn defined an informal entity called the Executive Leadership Team consisting of the Past President, President, President-Elect, and the CEO/Registrar, and gave it limited responsibilities and authorities. As a means of ensuring unanimity within the team, and at the same time protecting Council’s authority, the rule is that any member of the team can insist that a matter be referred to the Executive Committee or to the entire Council. Of course this model presumes that consecutive Presidents themselves have cooperative working relationships, which has not always been the case.
Ø The President deals with issues within the volunteer leadership base
The staff organization has its own chain of command culminating in the CEO/Registrar for resolution of inter-personal or inter-departmental issues and inappropriate behaviour on the part of a staff member. And if a staff member is not satisfied with the final resolution of his/her issue within the staff organization, he/she has a right of appeal to the Human Resources and Compensation Committee (HRC).
But what of the volunteer organization? It is clearly inappropriate for any member of staff, including the CEO/Registrar, to attempt to deal with issues involving volunteers or volunteer behaviour. That responsibility falls to the President. And in my opinion, this is a responsibility the President should not delegate.
I expect the PEO President to take the lead in resolving any conflicts that arise between individual volunteers or between groups of volunteers (e.g., chapters, committees, and task forces), and in dealing with any complaints (from anyone) regarding inappropriate behaviour of members of the volunteer leadership base. Of course I’m not talking here about instances involving incompetence and/or unprofessional conduct as defined in the Act and Regulations – which should go through PEO’s formal complaints and discipline process in which the President cannot be involved; rather I’m referring to situations in which volunteers have failed to live up to PEO’s core values.
Ø The President chairs Council
I believe our normal assumption should be that the chosen President chairs meetings of Council and the Executive Committee, unless he/she wishes or agrees to delegate that responsibility to another senior Councillor who enjoys the confidence and support of Council in that role.
Where Do PEO Presidents Come From ?
Now let’s turn our attention to the pool of potential candidates for the office of PEO President.
Over the years (at the least the ones in my memory) most of PEO’s Presidents have been drawn from the ranks of the volunteer leadership, and have risen through those ranks through positions on chapter executives or standing committees / task forces. And I believe that most voters in Council elections weigh heavily candidates’ volunteer experience within PEO, in the expectation that those who have “come up through the ranks” would have already established their credibility within the volunteer leadership base, and would have a good understanding of the ethos of our self-regulating profession.
In a few cases, candidates have been “recruited” to stand for President [-Elect] from among those in leadership positions within the profession. Such candidates did not necessarily come up through the ranks of the volunteer organization. This was more often the case during the days when the Central Nominating Committee was required to present a complete slate of candidates for all “central” positions (i.e., those for whom all members vote).
Ironically (in the light of the current debate), there was until 2007 a requirement in the Regulations that candidates for election to the offices of President-Elect and Vice President (elected) had to have experience on Council at the time of their nomination: two years in the case of President-Elect and one year in the case of Vice President. Council abolished this requirement, against the recommendations of its Task Force on election procedures which I chaired. At the same time, they abolished another provision which prevented a Past President from seeking re-election as President [-Elect] for five years, which had been put in place previously to prevent presidents from “recycling” themselves continuously, as some would no doubt be happy to do. Presumably their intent in removing these constraints was to maximize the pool of candidates who could run for the officer (President-elect and Vice President) positions. Since then, several individuals with negligible volunteer leadership experience within PEO (and definitely no Council experience) have contested these officer positions, but unsuccessfully.
The wisdom of these former procedures was that newly elected Councillors did not start in officer positions, but first spent at least two years as a regional councillor or councillor-at-large. This meant that, when they did become officers, they were already familiar with the workings of Council and already had established working relationships with at least some of the other Councillors.
In effect, the proposed new scheme for choosing the President would reverse this opening up of the candidate pool: one could only become President or Vice President after having been elected to Council. The pool of eligible candidates for President-elect would therefore go from 75,000+ to 17 (that’s assuming the size of Council and the number of LGAs would remain the same, with 3 more Councillors-at-Large added to replace the President-elect and elected Vice President). It is hard to imagine that this process would result in more effective Presidents, given the drastic reduction in the pool of potential candidates, and given that there might easily be no one on Council at a given point in time with both the time and willingness to assume the responsibilities of that office. Under the current system, we know at nomination time that there are individuals seeking the officer positions, and can recruit others if we don’t like the existing slate.
PEO Politics
One of the advantages PEO has enjoyed historically over most public institutions is its substantial freedom from partisan politics. To my mind, PEO Council works best when Councillors come to the table to debate and vote as individuals, not as members of a political party. I believe “block voting” is not in the best interest of an effective Council, the profession, or the public.
Throughout most of my experience as a PEO volunteer, PEO Council has been largely free of partisan politics, and Councillors have for the most part functioned as individual contributors, regardless of the [perceived] effectiveness of the President. Two exceptions to this stand out:
- The first occurred in the 1997-1999 timeframe when there was a major turnover within Council as a result of member dissatisfaction with its leadership over the “fundamental review” and the attempt to impose a uniform continuing competence regime. Council and staff were polarized by an abrupt change in direction and the resignation of the entire staff senior management team.
- More recently, Council has again become deeply divided in its reaction to the leadership of certain Presidents. Council’s attempt in 2010 to address its dissatisfaction by changing how the President would be chosen in future has only served to further polarize Council and much of the rest of the volunteer leadership base.
These digressions into partisan politics have much in common. Both have involved substantive disagreements over the direction of the profession within its leadership. Both have involved significant “disconnects” between Council and the membership at large, including the broader leadership base. And both have involved consolidation of power by the chief staff officer at the expense of Council and the leadership base.
There is no doubt that having a President who is at odds with a majority of Councillors tends to politicize Council. But the performance of a President (any leader) is not by itself sufficient to cause the deep division Council is currently experiencing. And letting Councillors choose one of their number to be President is not going to eliminate it.
On the contrary, I believe the proposed new scheme would tend to permanently politicize Council and the broader leadership base as factions emerge and vie for their preferred candidates to be chosen for the officer positions. The potential would exist for “back room deals” to be made, such as occur routinely in public party politics. And Council could be permanently divided along party / faction lines.
The Electorate
Finally, we need to consider who actually does the choosing in each of the two scenarios.
I’ll deal first with the status quo (the current system), in which all PEO members vote for the President [-Elect]. Under this system, all 75,000+ PEO members (i.e., P.Eng. licence holders) have a vote. Historically, on average, only about 12,000 of them (~16%) have exercised it. Of those 12,000 members, a maximum of 24 are PEO Councillors – that’s 0.2% of those voting (assuming that all member Councillors vote), or 0.032% of the total population eligible to vote. And of those 24, only 7 are government appointed (LGA) Councillors – that’s 0.058% of those voting, or 0.009% of the total population eligible to vote.
Under the proposed new system whereby Councillors choose the President from among elected members of Council, 29 Councillors are eligible to vote. Of those, 24 or ~83% are PEO members, while the other 5 or ~17% are non-members (lay persons). But what’s more significant is that only 17 or ~59% of the 29 Councillors voting are elected by members, while 12 or ~41% of the 29 Councillors voting are government appointees.
So it is clear that, under the proposed system, the members’ role in choosing PEO’s President is substantially diminished, while the government’s role in choosing PEO’s President is substantially increased. (I realize that was the whole idea: to take the choosing out of the hands of the ill-informed and irresponsible membership and put it into the hands of the more knowledgeable and discerning Councillors.) The counter-argument is that members still elect a majority of the electors, but it’s only a slim majority (less than 60%) – hardly consistent with the notion of a self-governing profession. I suppose if one believes that the President doesn’t play that important a role, then it doesn’t really matter that much who elects him or her. But if that’s the case, then what’s all the fuss about in the first place?
Conclusions
So do we have a problem with our Presidents? Yes, I think we do. But it’s not with who chooses them, and it won’t be solved by changing who chooses them.
We have an opportunity to enhance the effectiveness of our PEO Presidents by getting greater clarity and consensus around their roles and responsibilities and our expectations of them, and then around the attributes we are looking for when we choose them. And I believe there are some simple, cost-effective, non-controversial ways we can improve our current nomination and election processes without the need for member referenda and Regulation changes. The electronic all-candidates meetings just completed are a good example of such improvements.
Even if we could agree on changing how PEO’s officers are chosen, we would still need to make such enhancements. So let’s do what we can to improve the current system without turning our whole democratic governance model inside out, and let’s save the more major renovations for a new governance task force at some future date. We’ve had enough excitement and distraction for a while!